Banyan Tree Kuala Lumpur | Kuala Lumpur ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

2 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

“The hotel's location offers fine views in the city center!”view full review

Banyan Tree Kuala Lumpur is a 5-star hotel rated 9.2/10 on Booking.com, located in the vibrant Bukit Bintang area. It features luxurious suites with city views and a well-equipped spa. Additional amenities include a rooftop bar and multiple dining options.

Rooms & Amenities

The suites at Banyan Tree Kuala Lumpur offer contemporary design and upscale amenities, including a flat-screen TV, a well-stocked minibar, and in-room wellness provisions. Some suites come with private pools and stunning views of the iconic Petronas Twin Towers.

Dining & Leisure

Dining options include the signature Saffron restaurant, specializing in authentic Thai cuisine, and the elevated Horizon Grill with panoramic city views. Guests can also enjoy a selection of beverages at the rooftop bar, Altitude, located on the 53rd floor.

Leisure & Business

Banyan Tree Kuala Lumpur provides a range of leisure facilities, including a wellness center and the award-winning Banyan Tree Spa offering various treatments. The hotel also features flexible meeting venues designed to accommodate business events.

Location & Transportation

The hotel is situated within walking distance of numerous attractions, including the Pavilion KL shopping mall (0.5 km) and Kuala Lumpur Convention Centre (0.5 km). Public transportation is accessible via nearby Bukit Bintang subway and monorail stations.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Sky Sanctuary Suite

2 persons

116 m²

1 Double bed

Shower

Coffee machine

room details

Signature Sky Retreat King

2 persons

54 m²

1 King-size bed

Shower

Coffee machine

room details

Signature Sky Retreat Twin

2 persons

54 m²

2 Single beds

Shower

Coffee machine

room details

Sky Suite

2 persons

62 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Kuala Lumpur 3.3 km

Airports

Sultan Abdul Aziz Shah (SZB) 29.1 km

Kuala Lumpur International (KUL) 59.9 km

Train

Ampang Park Station 1.3 km

Old Kuala Lumpur Railway Station 2.6 km

Underground

Bukit Bintang600 m

Tun Razak Exchange 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

“I had the pleasure of dining at the Horizon Grill during my stay, and it was absolutely fantastic. The breakfast options were good, with a great mix of local and international dishes. I especially enjoyed the amazing views of the Petronas Towers while I savored my meal, making every bite an experience to remember.” view full review

Wonderful Spa Experience

“Visiting the Banyan Tree Spa was a highlight of my stay. The 60-minute deep tissue massage was just what I needed, and my therapist was skilled and friendly. The serene atmosphere in the private massage room allowed me to truly unwind. I also appreciated the soothing bath experience that followed, complete with ginger tea and fresh snacks.” view full review

Luxurious Room Features

“Staying in the Signature Sky Retreat King room was a dream. The spacious layout was complemented by high-quality furniture and amenities. With large windows providing fine panoramic views of the city, I felt like I was in my own private oasis. The integrated electronic washlet bidet toilet seat and spa shower made my experience even more luxurious.” view full review

Excellent Bathroom Amenities

“The bathroom in my suite was nothing short of excellent. I loved the deep soaking tub that provided a perfect spot to relax. It was equipped with premium toiletries and modern fixtures, enhancing my overall comfort during my stay. The attention to detail in the bathroom truly added to the luxurious experience.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services

Spa & Leisure

Outdoor swimming pool
Entertainment
Spa & wellness centre
Body scrub
Treatment room
Head massage
Full body massage
Foot massage
Pool with view

Room features

Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

2 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

Map view

2 Jalan Conlay, Kuala Lumpur, Malaysia, 50450

City landmarks

Event hall

Petronas Twin Towers

1.5 km

Mall

Suria KLCC

1.5 km

Park

KLCC Park

1.8 km

Mall

Chinatown

3.0 km

Landmark

Dataran Merdeka

2.3 km

Market

Central Market

2.1 km

Museum

Petrosains Science Discovery Centre

1.5 km

Pagoda

Sri Maha Mariamman Temple

2.1 km

Landmark

Sultan Abdul Samad Building

2.2 km

Mall

Sungei Wang Plaza

1.9 km

Landmark

Low Yat Plaza

1.9 km

Landmark

Dinner In The Sky Malaysia

720 m

Museum

Museum of Illusions

680 m

Museum

Selfie Museum KL

600 m

Park

KL Forest Eco Park

2.0 km

Theme Park

Berjaya Times Square Theme Park

1.9 km

Event hall

Petronas Philharmonic Hall

1.5 km

Landmark

Lake Symphony

1.5 km

Stadium

Merdeka Stadium

3.0 km

Stadium

Stadium Negara

3.0 km

Nearby

Aquarium

Aquaria

540 m

Kuala LumpurMalaysia

Alor Street

540 m

Event hall

Kuala Lumpur Convention Centre

540 m

Mall

Fahrenheit 88 Shopping Mall

540 m

Mall

Pavilion KL

540 m

Mall

Lot 10

540 m

KLCC - Bukit Bintang Pedestrian Walkway

540 m

Shopping Area

The Weld

540 m

2 Jalan Stonor

Rumah Penghulu Abu Seman

340 m

50450 Kuala Lumpur

Kuala Lumpur Craft Museum

330 m

Restaurants

Hakka Restaurant

210 m

90 Jalan Raja Chulan

Vertigo

50 m

2 Jalan Conlay Level 59

Altitude

40 m

2 Jalan Conlay Level 53

Zang Toi Cafe

60 m

West 57th St Cafe (Zang Toi Cafe) Level

Sedap Restaurant

40 m

4 Jalan Conlay Pullman Kuala Lumpur City Centre Hotel & Residences (Pullman KLCC)

Village Roast Duck

180 m

168 Jalan Bukit Bintang 7.01.05

Eccucino

50 m

Jalan Conlay

Quivo

450 m

Lot 3. 09. 02

Hakka

500 m

6 Jalan Kia Peng

Red Chinese Cuisine

120 m

4 Jalan Conlay Pullman Kuala Lumpur City Centre

Reviews and Ratings

Reviews from guests about their experience.

Sawyer

United Kingdom, March 2025

6.0/10

My stay at Banyan Tree Kuala Lumpur had its highlights and low points. The rooms were spacious with luxurious amenities, and the hotel's location next to Pavilion Mall couldn't be better. However, the check-in process was slow, and there were some cleanliness issues that affected my overall experience. While the staff was friendly and accommodating, the service didn't quite meet the standards I expected for a hotel of this caliber.

Rooms

8.0

The rooms were luxurious and spacious with high-quality bath amenities, providing a sense of comfort throughout my stay.

Service

5.0

While the staff was generally friendly and attentive, the check-in process was slow, and I faced issues with room cleanliness, which detracted from the experience.

Location

9.0

The hotel's location next to Pavilion Mall was perfect for shopping and dining, making it easy to explore the vibrant area.

Dining

8.0

I enjoyed the breakfast, especially the well-executed items on the menu. The sambal in the nasi lemak was a standout dish.

Facilities

7.0

The hotel offers excellent facilities like room service and valet parking, but the rooftop bar being closed during my visit was disappointing.

Giles

United Kingdom, March 2025

5.6/10

My stay at Banyan Tree Kuala Lumpur was a rejuvenating experience filled with luxury and attentive service. The seamless check-in process and friendly staff made me feel right at home. However, I did encounter some minor issues with the jet pool and some in-room dining options that could use improvement.

Rooms

10.0

My room was spacious, impeccably clean, and had a stunning view of the city. The standout feature was the luxurious bathtub with a view! Daily changes of ambiance with essential oils added a lovely touch.

Service

10.0

The staff were genuinely kind and attentive. I especially appreciated the warm welcome from Rose during breakfast and the excellent service from the manager at the Horizon restaurant, who ensured every meal was good.

Location

10.0

The hotel is perfectly situated in the heart of the city, making it easy to explore attractions like Pavilion and KLCC within walking distance. This location elevated my experience significantly.

Dining

9.0

Breakfast on the 58th floor was lovely, offering a diverse buffet and a-la-carte options. Though I found the dim sum lacked a bit in flavor compared to expectations for a 5-star hotel, the overall dining experience was enjoyable.

Facilities

9.0

The amenities were great. I enjoyed room service, and the overall facilities, including the rooftop bar, provided a great way to unwind with stunning views, despite some noise from the bar during peak hours.

Sally

United Kingdom, February 2025

7.4/10

I had an amazing 6-night stay at Banyan Tree Kuala Lumpur. The room was lovely, and the service from the staff was really good, especially Fahmiaziz, who helped organize my day trips. The meals were good, particularly at the rooftop bar with its amazing views of the city. However, I did find the cashless payment options limited, and there was a bit of confusion with bookings at the bar.

Rooms

10.0

My room on the 56th floor was bright, clean, and spacious, with luxurious amenities. The huge bathtub and shower offered stunning views of the city skyline, making each moment special.

Service

9.0

The staff was extremely polite and attentive. My room was always well-kept, thanks to Housekeeping, and the team went above and beyond to ensure everything went smoothly.

Location

10.0

The hotel's location is unbeatable, right in the heart of the city and attached to Pavilion Mall. It made shopping and exploring dining options incredibly easy and convenient.

Dining

9.0

All my meals were fantastic, from the breakfast selection to high tea and dinner. Breakfast items like the spicy noodles and dim sum were particularly nice.

Facilities

8.0

The facilities were great, with an amazing pool area that has views of the Petronas Towers. I enjoyed the spa, gym, and room service as well, although I wished for more drink ordering options at the pool.

Philip

United Kingdom, February 2025

5.6/10

My stay at Banyan Tree Kuala Lumpur was absolutely good! The luxurious room was spacious and featured stunning city views. The very nice service made me feel special, especially with the thoughtful welcome drink. However, the pool was quite chilly, which was a slight downside.

Rooms

10.0

The Banyan Retreat King room was exceptionally spacious and filled with good scents. The huge, comfortable bed was definitely a highlight, making it hard to get out of it each morning.

Service

10.0

The staff were incredibly attentive and friendly, going above and beyond to enhance my stay. From the welcome drink to arranging an early breakfast takeaway, they truly made me feel like a VIP.

Location

10.0

The hotel's location is perfect, right in the heart of the city and close to amazing dining options like the Horizon Grill and Vertigo Bar. I found it very convenient to explore nearby attractions.

Dining

10.0

Breakfast on the 58th floor was a treat with a variety of choices from local dishes like dim sums to classic options like avocado toast. Everything was delicious and freshly prepared.

Facilities

9.0

The hotel offers great facilities, including room service that was both tasty and reasonably priced. I appreciated the nice touch of having a welcome drink and ice gem cookies upon arrival.

Lee

United Kingdom, November 2024

5.2/10

I had an amazing stay at Banyan Tree Kuala Lumpur, with amazing views and really good service, though the pool jacuzzi was unfortunately not working during my visit. The oversized bathroom and cleanliness of the rooms really stood out to me. I was especially impressed by the delicious breakfast options, but I found the minibar prices a bit steep.

Rooms

10.0

The room was clean and spacious with an amazing view of the KL Tower. I loved the large bathtub overlooking the city.

Service

10.0

The staff went above and beyond, making me feel welcomed and special throughout my stay. They even helped with a cake for my dad's birthday.

Location

10.0

The hotel's location is perfect, right in the heart of the city, making it easy to explore the Pavilion shopping centre and enjoy the KL skyline.

Dining

10.0

Breakfast at Horizon Grill was really good, with many tasty options, including an very nice nasi lemak that I couldn't get enough of.